Medical Records

At Brooklyn Plaza Medical Center, we understand the importance of your health information in managing your well-being and making informed decisions about your care. We are deeply committed to ensuring that your medical records are securely stored, easily accessible to you, and handled with the utmost confidentiality.


As a patient, you have the right to access and obtain your medical records whenever you need them. This includes visit summaries, test results, immunization records, and more. We recognize that having timely and accurate access to your health information is critical for coordinating care, seeking second opinions, or simply keeping track of your medical history.


To support you in exercising this right, we have established a clear and straightforward process for requesting your medical records, whether in person, by email, fax, or mail. Our team is dedicated to guiding you through each step, ensuring that the process is seamless and that your privacy is protected every step of the way.


At Brooklyn Plaza Medical Center, your health information is more than just data—it’s an integral part of your journey toward better health, and we are here to support you in accessing and understanding it.

Your Rights Under HIPAA

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) ensures that you have the right to:


  • Access your medical records promptly.
  • Obtain a copy of your records in your preferred format (paper or electronic).
  • Request corrections to inaccurate or incomplete information in your records.
  • Understand how your health information is shared and used.


We comply with all HIPAA regulations to protect your privacy and the confidentiality of your medical records.


You have a Part to Play As Well

Your responsibilities to ensure your health include:
  • Asking questions and being active in your care.
  • Providing your health history, and other important information, including any changes in your health.
  • Informing us whenever there is a problem with a medication you are taking.
  • Calling our office first with your health concerns unless it is an emergency.
  • Informing us whenever you utilize any other health system such as the emergency room or a self-referral to a specialist.
  • Having a clear understanding about your treatment goals and future health goals.

Requesting Your Medical Records

You can request your medical records through any of the following methods:


In Person

  • Visit Brooklyn Plaza Medical Center during regular business hours.
  • Complete a HIPPA Release Authorization Form at the front desk.
  • Bring a valid photo ID for verification.


By Email

  • Please download, complete and email your completed request form to medicalrecords@brooklynplaza.org, include “Request for Medical Records” as your subject line. 
  • Indicate in your email how you would like your records to be returned to you. 
  • Records request to an outside entity should be filled on line #2 of the form
  • Include a scanned copy of your photo ID for verification.


By Fax

Fax your completed request form and a copy of your photo ID to 1-877-460-4752


By Mail

Send your completed request form and a photocopy of your photo ID to:


Brooklyn Plaza Medical Center
Attention: Medical Records Department
650 Fulton Street 

Brooklyn, NY 11217



What to Include in Your Request

When submitting your request, be sure to include the following information:

  • Your full name and date of birth.
  • The specific records you are requesting (e.g., visit summaries, lab results).
  • The date(s) of service related to the records.
  • Your contact information (phone number and/or email address).
  • Your preferred delivery method (mail, email, or in-person pick-up).


Fees and Processing Time

Fees: There may be a small fee for copying and mailing records, as allowed by law. Fees will be discussed with you before processing your request.


Processing Time: Requests are typically processed within 5-7 business days. For urgent requests, please indicate the urgency when submitting your form, and we will do our best to expedite the process.


Protecting Your Privacy

Your privacy is our priority. We require proof of identity before releasing any medical records to ensure your information is shared securely and only with authorized individuals.


Need Help?

If you have questions about your rights or the process of requesting medical records, or need assistance please contact our Medical Records Department at 718-596-9800  x231 or email us at medicalrecords@brooklynplaza.org .


Your health information be longs to you, and we are committed to making it easy for you to access and manage it.