BPMC's Care Approach: PCMH
Our Care Approach: Patient-Centered Medical Home (PCMH)
At Brooklyn Plaza Medical Center, we are proud to be recognized as a Patient-Centered Medical Home (PCMH) Level III. This distinction reflects our commitment to providing comprehensive, coordinated, and patient-centered care tailored to meet your individual needs. Our approach is built around the belief that healthcare works best when it’s a partnership between you and your healthcare team.
What is a Patient-Centered
Medical Home (PCMH)?
The PCMH model is a modern approach to healthcare designed to ensure that patients receive the care they need, when and where they need it, in a way they can understand. Think of it as your "home base" for healthcare, where we coordinate all aspects of your care to ensure your health and well-being.
Key features of the PCMH model include:
- Patient-Centered Care: You are at the heart of everything we do. We listen to your concerns, respect your values and preferences, and involve you in decisions about your care.
- Comprehensive Services: We provide a wide range of services, from preventive care and chronic disease management to behavioral health and wellness support.
- Coordinated Care: Your care team works closely with specialists, hospitals, and other healthcare providers to ensure seamless communication and continuity of care.
- Accessible Services: We make it easy for you to get the care you need, with same-day appointments, extended hours, and 24/7 access to a healthcare professional by phone.
- Commitment to Quality and Safety: We use evidence-based practices, advanced technology, and continuous quality improvement to ensure the highest standard of care.
How Our PCMH Approach Benefits You
By choosing Brooklyn Plaza Medical Center as your medical home, you can expect:
A Dedicated Care Team:
You’ll have a team of healthcare professionals—including Primary Care Physician, Nurses, Chronic Care Manager, Social Workers, and other support staff—who know you and understand your health history. This team works collaboratively to provide personalized care that addresses all aspects of your health.
Personalized and Holistic Care:
We treat the whole person, not just your symptoms. Your care plan will be tailored to your unique needs, goals, and lifestyle, ensuring that all aspects of your physical, emotional, and social health are addressed.
Improved Access to Care:
Whether you need a routine check-up, advice on health concerns, or urgent care, we make it easy to reach us. Our patient portal allows you to schedule appointments, view your medical records, and communicate with your care team at your convenience.
Coordinated Support for Chronic Conditions:
If you’re managing chronic conditions like diabetes, hypertension, or asthma, our team will help you navigate the healthcare system, coordinate with specialists, and monitor your progress to achieve the best possible outcomes.
Focus on Prevention and Wellness:
We believe that prevention is the key to better health. That’s why we emphasize regular check-ups, screenings, immunizations, and patient education to keep you healthy and informed.
What Does Patient-Centered Medical Home Mean for You?
✓Stay Connected: Use our patient portal to communicate with your care team and manage your appointments.
✓Be an Active Participant: Share your concerns, ask questions, and let us know about any changes in your health.
✓Keep Us Informed: Tell us about any care you’ve received outside of Brooklyn Plaza Medical Center, so we can ensure your health records are up to date.
✓Follow Your Care Plan: Work with your care team to follow the recommendations and goals set for your health.
Our Promise to You
As a Patient-Centered Medical Home, Brooklyn Plaza Medical Center is committed to being your trusted partner in health. We are here to provide compassionate, high-quality care that evolves with your needs. Together, we’ll work toward your best possible health and well-being.
Let us be your partner in care.
Schedule an appointment today and experience the PCMH difference!