The Rising Heights Program

Brooklyn Plaza Medical Center, Inc.’s HIV/AIDS Department, the Rising Heights Program (RHP), has a successful 16-year history of providing comprehensive, high quality HIV/AIDS healthcare services within a Community-Based Health Center. The local community bares a significant burden of the HIV/AIDS epidemic and engaging and maintaining HIV/AIDS patients in care is a significant challenge. North and Central Brooklyn neighborhoods include areas of endemic poverty and homelessness. Many residents face language and cultural barriers, particularly those with special needs such as untreated co-morbid conditions including mental health and substance abuse problems. Linkage to care, maintenance-in-care, and treatment adherence education services are labor and resource intensive, yet critical to optimizing patient health outcomes.

The RHP personnel apply a quality assurance plan through which comprehensive services are integrated throughout the network of providers. The plan includes assessment and improvement actions to advance program performance, maintain a high standard of service delivery and maximize clinical outcomes. Additionally, RHP personnel conduct prevention education outreach to provide the community with the knowledge and skills needed to prevent HIV transmission. Outreach and educational initiatives connect health professionals with hard-to-reach populations. Participation in regional consortiums and collaborations link the RHP providers with community based organizations and strengthens the community’s capacity for HIV prevention and care.

The RHP provides the highest quality of care for those living with HIV/AIDS in a warm, friendly, and professional environment. Patients receive individualized care from an experienced physician who has practiced HIV medicine for decades. Case managers and all clinical staff are compassionate, committed and qualified in ensuring the patients’ health needs are met to their satisfaction.

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